Insights.

Thoughts on agentic workflows, system reliability, and the future of work.

How to Design Automations That Don't Break

The difference between a fragile Zap and a resilient system lies in error handling and idempotency.

Why your AI needs a strict schema to function reliably in a production environment.

Why calling leads within 5 minutes increases conversion by 9x, and how to automate it reliably.